Create Your Experience of a Lifetime!
Come work and play in the mountains! Whether it’s your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world.
With 40+ resorts across 3 continents, you can join our team for a season or stay to build a career. From day one, you'll receive some of the highest compensation rates in the industry, free Epic pass(es) along with free ski and snowboard lessons, 40% retail discounts, the chance to grow through Epic Service - our leading training and development experience, and wellness benefits to fuel your success.
Candidates for year-round positions are reviewed on a rolling basis. Applications will be accepted up to 90 days after the posting date, or until the position is filled (whichever is first).
Job Benefits
Full Time roles are eligible for the above, plus:
Job Summary:
Serve as the first line of department contact, which includes assisting on-site group leaders and guests, monitoring the department email inbox, answering phone calls, coordinating with resort operations as requested, and sending reports. This position also entails working with external clients and internal managers to plan multiple events involving food and beverage, setups, audio-visual, resort activities, restaurant reservations, and other client requests. This position is also meant to train and prepare the Conference Services Assistant to progress into a Conference Services/Catering Manager.
Job Specifications:
Job Responsibilities:
1. Provide front office support/ superior guest service assistance as directed by managers.
2. Request services from various departments including Reservations, Restaurants, Activities, Banquets, Audio Visual, and Set-Ups, to fulfill and exceed guest’s expectations.
3. Create, distribute and maintain daily, change sheet, weekly, and guest event reports through FDC within departmental distribution timelines.
4. Retrieve and respond to voicemail and email frequently as well as cover for CSM’s when out of office or as requested.
5. Maintain close partnership with Conference/ Catering managers in understanding details, processes and learning of the event planning processes to provide exemplary guest service to the meeting planner and/or group leader, both prior to arrival and once on-site.
6. Develop and maintain close working relationship with assigned Intra Resort Departments to plan “In-House” meetings. Learn various Lines of business between Breckenridge and Keystone. Examples include lift tickets, ski school, rentals, banquet food and beverage, restaurant food and beverage, golf, and other summer and winter activity products. Up-sell to small groups as assigned. 7. Create and distribute group resumes and banquet event orders for assigned In-House accounts, day-group catering events, social groups, and small corporate groups with lodging blocks.
8. Learn to be proficient in Delphi FDC to create banquet event orders and resumes. Learn to be proficient in Social Tables to create event diagrams.
9. Coordinate with exhibitors for on-site needs such as electrical, AV, and shipping. Answer exhibitor questions over the phone, over email, and on-site.
Job Requirements:
• Previous guest service and administrative experience. • Previous resort experience a plus. • Ability to pay attention to detail a must. • Strong verbal and written communication skills. • Positive attitude and exceptional guest service presence. • Courteous and professional telephone and guest service skills. • Good listening abilities. • Ability to work under pressure, handle multiple tasks and meet deadlines. • Good proofreading and follow-up skills. • Decision-making abilities. • Be proactive in exceeding expectations. • Show ambition in moving toward goals. • Punctual & Flexible Schedule • Passion for the resort and event industry • Desire to develop and grow in the position for a future manager role. • Self-starter and ability to use resources to find answers. • Microsoft Office, Excel and Adobe
The expected pay range is $20.00 - $23.00. This is the pay range we reasonably expect to pay for this position. Individual compensation decisions are based on a variety of factors.
Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.
Requisition ID 500541 Reference Date: 02/20/2024 Job Code Function: Catering & Conference
Hiring for our seasonal positions occurs on a rolling basis. Applications will be accepted until June 15th or until the positions are filled (whichever is first).
Responsible for prepping 5 clay courts and 2 hard courts for play each morning, and maintaining facility exterior cleanliness throughout the day.
Job responsibilities include:
Additional requirements for hires under age 18:
The expected pay range is $20.00 - $21.35. This is the pay range we reasonably expect to pay for this position. Individual compensation decisions are based on a variety of factors.
Requisition ID 500259 Reference Date: 02/16/2024 Job Code Function:
Job Specifications
The Sous Chef is responsible for the overall quality of food and service, they also assist with the management of the kitchen environment. The Sous Chef ensures staff and food quality provides guests with a pleasant dining experience on a daily basis. This role also assists the Chef with payroll, inventory, and other office duties.
Job Responsibilities Include (but are not limited to):
Assist Chef with menu planning, production and delivery
Ensure food safety across all operations
Ensure entire outlet operates under HACCP guidelines and adheres to ServSafe Culinary Guidelines
Assist Chef with scheduling of staff to budgeted labor by resolving payroll exceptions, approvals, and labor distribution reports
Assist Chef with ordering/receiving, cost transfers, variance reports and inventory control of all food, beverages, supplies, etc. purchased for the entire building
Conduct routine line checks and maintain food quality of all food served and produced
Develop and train culinary interns
Assist Chef with training and retaining all food service personnel
Educate staff of classical and contemporary culinary techniques
Required
Previous culinary experience
Management or supervisory experience
Advanced Culinary Skills
Guest Service skills
Ability to communicate in English
Able to stand or walk for 12 hours
Able to carry 50+ lbs
ServSafe Certification or willingness to obtain
High School Diploma or equivalent
Preferred
Familiarity with purchasing systems, MS Office Suite and Outlook
Ability to communicate in Spanish
Previous experience in high-volume restaurants
Degree in Culinary Arts
The expected pay range is $55,000 - $61,160. This is the pay range we reasonably expect to pay for this position. Individual compensation decisions are based on a variety of factors.
Requisition ID 500531 Reference Date: 02/20/2024 Job Code Function: Back of House
Banquet Servers are responsible for ensuring that all Resort guests have the highest quality food and beverage banquet experience possible while maintaining a profitable department that is environmentally responsible. Provides the service for proper execution (standard operating procedures) of all banquet functions from inception to the end of the function. Completes all duties properly and in a timely manner. Seeks out additional responsibilities when work assigned is complete. Responsible for reading and following all directions in the BEO (banquet event order). Handles all set-up, food and beverage service, and breakdown of each assigned function. Ensuring the flow and proper execution of all banquet functions from beginning to end.
Job Qualifications:
The expected pay range is $20.00. This is the pay range we reasonably expect to pay for this position. Individual compensation decisions are based on a variety of factors.
Requisition ID 500981 Reference Date: 03/20/2024 Job Code Function: Banquet
Job Summary
The overall responsibility of this position will be to lead our banquets and catering services teams in hosting the highest quality event experience to our guests. Included in this responsibility is the accurate and timely execution of food & beverage service, room sets, room flips, and room refreshes for our group / conference guests. This position’s secondary responsibilities include accurate reporting, billing, and strategy around daily events.
Requisition ID 500980 Reference Date: 03/20/2024 Job Code Function: Banquet
The role of assistant store manager is to assist in leading sales, staff, operational and merchandising functions of the store to attain maximum profitability, efficiency, and an outstanding guest experience!
Job Specifications
The expected pay range is $25. This is the pay range we reasonably expect to pay for this position. Individual compensation decisions are based on a variety of factors.
Requisition ID 500960 Reference Date: 03/18/2024 Job Code Function: Store Operations
Job Summary: Service is the foundation of everything we stand for at Vail Resorts and our Sous Chefs are no exception to this experience of a lifetime. Sous Chefs are an integral part of the culinary staff responsible for managing the kitchen alongside the Chef, promoting teamwork amongst staff, and maintaining food quality and safety to ensure an exceptional dining experience for our guests.
Job Requirements
The expected pay range is $55,000 - $69,575. This is the pay range we reasonably expect to pay for this position. Individual compensation decisions are based on a variety of factors.
Requisition ID 500943 Reference Date: 03/15/2024 Job Code Function: Back of House
We are looking for an Assistant Front Office Manager who with high energy and drive can work closely with the Front Office Manager to manage and lead all operational activities of the hotel's Front Office. While providing the highest standards of courteous service with meeting and\or exceeding profit levels. Communicates effectively in writing and verbally to provide clear direction to team. Observes performance and encourages improvement. Interviews, hires, trains, supervises, evaluates, counsels, and administers progressive disciplinary procedures for front office staff to ensure that the Arrabelle’s high standards of quality are met. Interacts positively with guests and takes action to resolve issues to the satisfaction of guest/Resort. Spearheads customer service focus throughout the Front Office and participates in hotel quality forum focusing on continuous improvement.
Preferred:
Requisition ID 500941 Reference Date: 03/15/2024 Job Code Function: Front Office
We are looking for team members whose legendary attention to detail and commitment to phenomenal service comes naturally. Pursue a lifestyle that will elevate your expectation of what work can look like. Nothing is too big or too small for the staff to bravely pursue and elevate the expectations of the guest.
The expected pay range is $22.00 - $27.44. This is the pay range we reasonably expect to pay for this position. Individual compensation decisions are based on a variety of factors.
Requisition ID 500968 Reference Date: 03/19/2024 Job Code Function: Housekeeping